Our goal is to offer our customers the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of order delivery is divided into two parts:
- Processing time: 3-7 Business Days
- Shipping time: 5~30 Business Days
- Shipping methods:
1.Air package from Hong Kong Affiliated Agent of China Post that will take 10 to 30 working days;
2.Expedited courier by EMS, which will take 7 to 14 working days.
3.DHL, TNT or UPS that will reach your hand in 14 to 30 working days.
- Shipping fee:
CAN I CHANGE MY SHIPPING METHOD?
Unfortunately, you cannot change your shipping method after you submitted your order. Orders with physical shipments are immediately sent for fulfillment when they are submitted and our system can no longer retrieve or change them.
CAN I CHANGE MY SHIPPING ADDRESS?
If it is a pre-purchase, you may request to have your address updated up to 15 days before the official release of the item in question. If you need to update your address, please open a support case with us, and we can update your shipping address.
If not a pre-purchase or you are past the cutoff, please reach out to the courier handling your order to have your order re-routed or held at a convenient location.
If your shipment is not successfully delivered it will be returned to us, and once this happens we can process a refund or reship (if stock permits).